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Product design

HMD Connect app

Introducing HMD Connect for when the world is ready to travel again
Client
HMD Global (via Luxid)
Year
2020
Link
View live site ↗︎
HMD Connect is a global roaming data SIM card, with associated plants introduced by HMD Global. The service provides a hassle-free data SIM for travel that saves up to 70% when roaming in more than 120 countries.

Long story short

HMD Global, with its mission to offer accessible connectivity for all, has always ventured beyond just phones. HMD Connect, a digital initiative, was a stepping stone to their ambitious HMD Mobile — a disruptive mobile virtual network operator. This innovation allowed customers to seamlessly buy devices and complementary services from a single platform, nokia.com/phones.

Having been deeply involved with the transformation design for Nokia Phones Ecommerce, it was a natural transition for me to delve into this challenge, joining forces with same Design Lead. However, by December 2022, HMD Connect wrapped up its services, no longer offering SIM and eSIM cards.

Team: Jaakko Haaparanta (Lead) & me // Design, Web, and Branding

Challenge

The core challenge was monumental: create a digital product that not only embodies excellence in quality but also has the agility to test the market fit — all from the ground up.

‍

The task wasn't just about designing; it was about infusing the very essence of the brand into the product, ensuring the look, feel, and functionality aligned seamlessly with HMD’s broader mission.‍

Design process: we began with open discussions, laying the groundwork for a clear brand concept. This was followed by structuring our digital vision with journey mapping and wireframes. Designing added colour, typography, and interactions. Comprehensive documentation provided a clear roadmap for developers. After design, we meticulously documented specs, and prior to the product launch, we refined it through thorough QA during test usage.

Complexity identified while mapping the app's user flows
Complexity identified while mapping the app's user flows

Solutions

Stunning digital visual identity PART 1/3

Our first step was crafting a captivating digital visual identity. The goal was to make the new product not only memorable but also instantly likeable, leaving a strong first impression.

Informative marketing site PART 2/3

We created an informative marketing site to effectively welcome visitors. It offered detailed insights into the product's features and benefits. For those already convinced, it provided clear guidance on how to get started, ensuring a seamless onboarding experience.

Web & mobile app PART 3/3

The heart of our service lay in the web and mobile app. These apps were instrumental in empowering users to manage their data usage in real-time during travels. This accessibility ensured that our service was not just convenient but truly global. The foundation laid for HMD Connect was later transferred and evolved into an ongoing service known as HMD Mobile.

🙏🏻Thanks for scrolling all the way🙏🏻

Up next

Nokia Phones Ecommerce

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About Me

I'm Hien Köhler. I create visual identity for brands, design visually stunning websites, and craft meaningful experiences for digital products

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